QR codes

Overview

A QR code you create under Settings > QR codes opens a page of your choosing – your opening hours, a collection, a campaign landing page. Unlike the per-product codes you get from Print QR on the Products page, you decide both where it points and what it's called.

The name is the point of the feature. Name each code after the spot you put it up in – "Shop door", "Counter", "Parcel insert" – and every scan is counted against that spot, so you can tell which one people actually use.

Creating a code

Open Settings > QR codes and click Add QR code
Give it a name – the spot it goes up in
Paste the page address, e.g. https://yourstore.com/pages/opening-hours
Click Create QR code

The code is live straight away. https:// is assumed if you leave it off.

Printing and downloading

Each row's ⋯ menu offers:

Print poster – one A4 page with the code large enough to scan from a few steps away, its name above and the address below. Print all posters at the bottom of the list prints every code in one go.
Download SVG – the bare code as a vector file, to drop into a poster, a flyer or a label of your own design. SVG stays sharp at any size.
Copy next to the short link – for putting the same link in an email or a post.

Same page, several spots

Create one code per spot, even when two of them open the same page. Each gets its own link and its own count, which is the only way to compare a code by the door against one on the counter.

Getting told about scans

Notify me about scans sends you a message every time that code is scanned – over whichever channels you already use for email and Telegram. It is off unless you turn it on.

Tick it while creating a code, or open Edit on an existing one and use Notify me – the same switch the fulfillment tracking modal uses. In Edit it applies the moment you click it, so there is nothing to save afterwards, and Stop notifying ends it.

It is one message per scan, so think about where the code is going. A parcel insert or a code you handed to one wholesale customer will be quiet. A code in a shop window can be scanned dozens of times a day, and every one of those is a message.

Two things also count as scans: someone opening the same code twice, and chat apps that fetch the link to build a preview when you paste it somewhere.

Where to see the scans

View scans in a row's menu – lifetime total, a daily breakdown for the last 30 days, the mobile/desktop split, the countries scans came from, and the ten most recent.
Analytics > Marketing – every code, product labels included, ranked by scans for the date range you selected, so you can compare one period against another.

Each row also shows its running total and the time of the last scan.

Editing and deleting

Edit changes the name or the page address without touching the printed code or its history – useful when a campaign page moves and the sticker is already on the door. Saving there never touches your scan notifications; those have their own switch in the same modal.

Delete removes the code and its recorded scans. Anything already printed stops working, so only delete codes you've taken back down.

What is recorded

A scan stores the time, the rough device type, the country it came from and the referrer. Visitors' IP addresses are never stored.